FTTH technology is genrally done over GPON (Openserve, SADV or Octotel) or AON (Vumatel). These technologies usually offer Asycronous line speed where the download speed is higher than the upload speed. They also run off a single fibre, and in the GPON technology, this then gets run back to a splitter that connect up to 64 users onto a single fibre. A GPON port is capable of delivering up to 2.5GB per port. This, when split between 64 users, means that there will be high potential for contetion if all 64 users are on 100mbps packages.
Business Fibre on the other hand is usually connected with a full duplex type technology over two fibres. This means that they are usually synchronous giving equal download and upload rates. They also give better quality of service and are dedicated to the business instead of being contended.
Business point of view
A Service Level Agreement (SLA) is also a big thing. Most FTTH circuits are “best effort” service which means that the service has no guarantees on either when the data will be delivered or the quality of the data being delivered. Consider a business with 50 users that need to be working on the internet at the same time – what value could be placed on 50 people not being able to work? Having an SLA on a business fibre line means if there is a problem, there are defined time lines to get to a resolution.
ISP’s point of view
Let’s say a business orders a 100mbps FTTH package from us for R999.00 with no fair usage policy, no shaping and no usage restrictions. This package was designed for home use with 6 users – it doesn’t make business sense for an ISP to offer this package to a business that has far more users than the package was designed for. The contention issue described above will make the 100 Mbps line of little use to the business.
Most Businesses and Business office parks have been built by a fibre provider called DFA. The line rentals are far higher than FTTH line rentals. This is due to their SLA which they come with as standard. Business lines also have static IP address’s along with them.
To rap up on this I think if you are a business you should spend the extra money on a business fibre service, get the SLA that is required by business to make the business run correctly and efficiently with minimul down time.
Contact us to day to get sound advise on an internet solution for your business or home.